Frequently Asked Questions

What do you accept?

We accept everything but hazardous waste.  if you have hazardous waste (liquid paints, chemicals, pesticides etc) we will instruct you how you can get rid of it and where you can take it depending on your zip code.  we can accept dried paint.

Are you insured?

Yes we carry $2 million commercial liability/umbrella coverage we also carry workers comp insurance and general liability insurance and can produce proof upon request

Do you hire veterans?

Yes 90% of our workforce are veterans most just returned from the iraq/afghanistan conflicts

What do you charge?

What is the smallest and largest dumpster that you have ?

12 and 16 yard

Are there any other fees other than the price?

Junk/trash removal is considered a real property service and is therefore subject to standard sales tax 8.25%.  there is no drop fee for our dumpsters, however if the weight goes over the limit then there is an overage charge of $75/ton

What do you do with the items that you take away?

Items taken from job sites that are not considered construction waste or household garbage are taken to our recycling and reuse center in kyle where items are sorted for recycling and donation to local charitable organizations.  cardboard and plastics are baled for recycling along with

Do you clean swipe hard drives?

Upon request we will drill holes into the hard drives rendering them inoperable

Can I get a tax deductible receipt for items that are considered donatable?

Yes upon request we will mail you a tax deductible receipt for your items that can be reused.

What areas do you service?

We service everything north of San Antonio and south of round rock.  We service all of Austin and most of the greater Austin area.   we can connect you to our fellow franchisees who service the areas to our north and to our south.

How far in advance do I need to book the job?

We can sometimes provide same day service if we are notified early enough in the day

Will you take a refrigerator or freezer if it has freon?

Yes

What forms of payment do you accept?

All forms including credit cards, check or cash

Can I tip the workers?

Yes

Do you work on weekends?

Yes we work on Saturdays.  Sundays are on a case by case basis.

J Dog hauling sent a crew out the same day i called. The crew was very polite. They were very quick with removing all of my junk. They gave a fair and reasonable quote. Would definitely recommend them.

– Analisia S.

I had a great experience with my movers at JDog! My things were moved quickly and efficiently for a very reasonable price. My movers were very friendly and professional. I will definitely use them again!

– Quin M.

I called them needing to get rid of my couch and they came within twenty minutes (lucky timing, they were close by). I had a bagster bag on my driveway and they offered to take that as well and charged way less than I would have had to pay had I gone through bagster. Very reasonable, very friendly and very professional. Highly recommended! Tip: cash seemed to be preferred but they do accept credit cards. Thanks again!!!

– Robin C.

This company rocks!! Super professional! Super fast! Will definitely use again!  Highly recommended!!

– Maranda O.

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